Legal

Privacy Policy

Last updated: August 2026

RBURG Services LLC ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage our catering and event services.

1. Overview

We only collect the information we need to respond to inquiries, provide our services, and improve your experience. We do not sell your personal information.

2. Information We Collect

  • Information you provide: your name, email address, phone number, event details, guest count, dietary information you choose to share, and any message you send us through our contact form, email, or phone.
  • Booking & billing information: details needed to prepare quotes and invoices for your event.
  • Automatically collected information: basic technical data such as browser type, device, and pages visited, if analytics are enabled on our website.

3. How We Use Your Information

  • To respond to your inquiries and prepare quotes and proposals.
  • To plan, coordinate, and deliver your event.
  • To process bookings, invoices, and payments.
  • To communicate about your event, including confirmations and updates.
  • To improve our services and website.
  • To comply with legal and tax obligations.

4. Sharing Your Information

We share your information only as needed to deliver our services, for example with trusted vendors, staff, or venue partners involved in your event, and with service providers such as payment processors. We may disclose information where required by law. We do not sell or rent your personal information to third parties for their marketing.

5. Cookies & Analytics

Our website may use cookies or similar technologies to keep the site functioning and to understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. Data Security

We take reasonable technical and organizational measures to protect your information against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses. To make a request, contact us using the details below. We will respond in accordance with applicable law.

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version. Continued use of our website or services means you accept the updated policy.

12. Contact Us

For privacy questions or requests, contact us at info@rburgservicesllc.us, +1 216 628 3066, or 308 C DR NE, Warren, OH 44484.